Event Security & Crowd Management Specialist

ASM Global-SMG; United States; On-site; USD 21,000 - 29,000; Full time

Job summary

Legends Global is seeking an on-site security professional to manage crowd flow, perform bag checks, screening and ushering, ensuring guests’ safety and adherence to venue policies.

You will handle ID/ticket verification, direct seating, respond to emergencies, and report unsafe conditions. The role requires excellent customer service, clear communication, and the ability to work with minimal supervision, including nights, weekends, and holidays.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Ability to work with minimal supervision and handle crowd situations calmly.

Responsibilities

• Bag checking to ensure no contraband is permitted in the venue.
• Security screening via pat downs, use of walk-through metal detectors or wand screening.
• Ensuring patrons have valid ID or ticket for admittance.
• Ensuring patrons do not enter non-public areas.
• Directs and interacts with the public, fellow employees and management.
• Assist with seating and directions as required.
• Follow emergency protocols for medical, fire, active shooter, evacuation or other emergencies.
• Observe, detect, correct and report unsafe conditions on the premises.
• Deal appropriately with customer complaints and rule violations.
• Work independently, judge and respond to situations within facility guidelines.
• Provide written witness reports as required.

Skills

Customer service

Interpersonal skills

Professional appearance

English proficiency

Flexible hours

18+ years old

Education

High school diploma or GED

Job description

Legends Global is seeking an on-site security professional to manage crowd flow, perform bag checks, screening and ushering, ensuring guests’ safety and adherence to venue policies.

You will handle ID/ticket verification, direct seating, respond to emergencies, and report unsafe conditions. The role requires excellent customer service, clear communication, and the ability to work with minimal supervision, including nights, weekends, and holidays.