Event Ops Supervisor — Venue Conversions

The Sports Facilities Advisory & Management; Ontario (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Ontario Sports Empire in Ontario, CA, is recruiting an Operations Supervisor to manage conversion and changeover duties for concerts, games, banquets, and events. You will lead preparation and setup, ensure safe operation of event spaces, and coordinate with staff for smooth transitions.

The role requires flexibility for evenings/weekends, strong communication, and teamwork to support high-energy events and guest satisfaction while maintaining facility standards and safety protocols.

Qualifications

• Flexible schedule including nights, weekends, holidays.
• Regular attendance is mandatory.
• Knowledge of safe and effective cleaning products.
• Excellent communication skills, both verbal and written.
• Ability to maintain focus in a high-volume, fast-paced environment.
• Detail-oriented and highly organized.
• Ability to multi-task and prioritize.
• Ability to remain calm and focused in difficult and stressful situations.
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow Team Members.
• Must work well with others.
• Must take personal initiative for the betterment of the team and facility.
• Commitment to the safety and well-being of others.

Responsibilities

• Converting the facility to concerts, basketball games, banquets, meetings and family shows.
• Assisting with any event-oriented preparation/setup for shows or sporting events to run safely and efficiently.
• Setup and take down of basketball courts, staging, risers, and other event-related items.
• Assist with daily maintenance and upkeep of department equipment such as seating risers, basketball floor and hoops, dressing room furniture, etc.
• Assist during event responding to radio requests for set up, removal, and/or repair of risers and dept. equipment
• Provide courteous and friendly service to all guests and to provide answers and directions as needed
• Have general knowledge regarding program options and facility events
• Be responsive to guest concerns and direct to appropriate manager to resolve
• Responsible for working with a team to convert and prepare the facility for events
• Complete special projects, daily assignments and other duties as directed by management
• Exemplify the facility's policies and procedures to all staff and guests
• All other duties as assigned by management

Skills

Communication

Detail-oriented

Organizational skills

Multi-tasking

Team player

Guest service

Job description

Ontario Sports Empire in Ontario, CA, is recruiting an Operations Supervisor to manage conversion and changeover duties for concerts, games, banquets, and events. You will lead preparation and setup, ensure safe operation of event spaces, and coordinate with staff for smooth transitions.

The role requires flexibility for evenings/weekends, strong communication, and teamwork to support high-energy events and guest satisfaction while maintaining facility standards and safety protocols.