Events Operations Lead and Conversions & Setups

The Sports Facilities Companies; Ontario (CA); On-site; CAD 44,000 - 48,000; Full time

Job summary

Ontario Sports Empire in Ontario, CA, seeks an Operations Supervisor to manage conversion/changeover for concerts, games, banquets and meetings and to support event-oriented prep for shows or sports.

Reporting to the General Manager, you will lead a team to set up, maintain, and operate facilities, ensuring safety, efficiency and guest satisfaction across fast-paced environments. This full-time, non-exempt role requires flexibility for nights and weekends.

Qualifications

• Flexible work schedule including nights, weekends, holidays.
• Consistent and regular attendance.
• Knowledge of safe and effective use of cleaning products.
• Excellent verbal and written communication.
• Ability to stay focused in a high-volume environment.
• Detail-oriented with strong organizational skills.
• Ability to multi-task and prioritize.
• Team-oriented and customer-friendly.

Responsibilities

• Convert facility to concerts, basketball games, banquets, meetings and family shows.
• Assist with event preparation/setup for shows or sports.
• Setup and takedown of basketball courts, staging, risers, and other items.
• Assist with daily maintenance of department equipment such as seating risers, basketball floor and hoops, dressing room furniture, etc.
• Assist during events responding to radio requests for set up, removal, and/or repair of risers and dept. equipment.
• Provide courteous and friendly service to all guests and to provide answers and directions as needed.
• Have general knowledge regarding program options and facility events.
• Be responsive to guest concerns and direct to appropriate manager to resolve.
• Responsible for working with a team to convert and prepare the facility for events.
• Complete special projects, daily assignments and other duties as directed by management.
• Exemplify the facility's policies and procedures to all staff and guests.
• All other duties as assigned by management.

Skills

Flexible schedule

Attendance reliability

Communication skills

Multi-tasking

Teamwork

Calm under pressure

Attention to detail

Safety awareness

Job description

Ontario Sports Empire in Ontario, CA, seeks an Operations Supervisor to manage conversion/changeover for concerts, games, banquets and meetings and to support event-oriented prep for shows or sports.

Reporting to the General Manager, you will lead a team to set up, maintain, and operate facilities, ensuring safety, efficiency and guest satisfaction across fast-paced environments. This full-time, non-exempt role requires flexibility for nights and weekends.