Event Operations Supervisor

Live Nation; Pittsburgh (Allegheny County); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Free concert tickets

Dog-friendly offices

Student loan reimbursement

Adoption/fertility support

Job summary

Live Nation Entertainment is seeking an Operations Supervisor for Citizens Live at The Wylie to support the Operations Manager and venue leadership in daily oversight of the facility.

You will work with multiple departments to ensure a positive guest and staff experience, manage show-day duties, and oversee the operations crew during setup and teardown for events. Strong communication and organizational skills are essential.

Qualifications

• Experience in venue/event operations.
• Ability to work nights and weekends.
• Strong communication and guest service skills.
• Ability to multitask and stay organized.
• Proactive problem solving and teamwork.

Responsibilities

• Perform day-of-show duties with Ops Manager and department heads.
• Carry out opening/running/closing duties per policy.
• Oversee setup/tear-down of venue equipment and seating.
• Coordinate with security, guest services, and teams to meet service standards.
• Assist with cleaning and post-show cleanup; address spills and trash.
• Oversee facility maintenance and repairs, address issues as they arise.
• Coordinate with department heads to arrange repairs or replacements of equipment.
• Inform guests about venue amenities and upgrades; upsell where applicable.
• Communicate SOPs to team members and ensure compliance.
• Assist in show-day prep: charging radios, organizing uniforms, and tracking equipment.
• Manage staff check-in and document equipment usage and arrival/departure times (including third-party vendors).
• Relay information from management to staff and escalate issues as needed.
• Ensure responsible alcohol service per policy and training.
• Lead pre-shift meetings with Operations Manager.
• Report guest or staff issues to Ops Manager/GM.
• Collaborate with department heads to resolve guest issues.

Skills

Event operations

Time management

Communication

Multitasking

Organizational skills

Guest relations

Job description

Live Nation Entertainment is seeking an Operations Supervisor for Citizens Live at The Wylie to support the Operations Manager and venue leadership in daily oversight of the facility.

You will work with multiple departments to ensure a positive guest and staff experience, manage show-day duties, and oversee the operations crew during setup and teardown for events. Strong communication and organizational skills are essential.