Event Operations Manager: Lead Teams, Deliver Wow Moments

White Lodging; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Day 1 benefits

Paid parental leave

DailyPay

Wellness care

Referral bonuses

PTO with rollover

Tuition reimbursement

Job summary

White Lodging, a premier hotel-and-restaurant operator in the United States, seeks an experienced events leader to drive seamless banquets and private events. You will coordinate sales, culinary, and operations to exceed guest expectations and manage staffing, setup, and service throughout each event.

Ideal candidates bring strong leadership, organizational prowess, and superb communication, with a solid track record in hotel or F&B event environments.

Qualifications

• Proven ability to lead and mentor teams in dynamic service environments.
• Demonstrated strong organizational, multitasking, and problem-solving skills.
• Deep understanding of hotel operations, F&B, AV, and event workflows.
• Excellent verbal and written communication with guests and staff.
• Knowledge of end-to-end event planning processes and timelines.

Responsibilities

• Collaborate with sales and head chef to plan and deliver exceptional events.
• Plan layouts, oversee venue setup, and ensure all event elements are arranged.
• Coordinate staffing needs and prepare schedules for banquet servers and staff.
• Oversee service during meals and beverages to ensure seamless guest experience.
• Manage liquor and soft drink availability and compliance with regulations.
• Coach and develop team members to maintain operational excellence.

Skills

Leadership & coaching

Organization & planning

Guest service orientation

Communication skills

Event planning knowledge

Job description

White Lodging, a premier hotel-and-restaurant operator in the United States, seeks an experienced events leader to drive seamless banquets and private events. You will coordinate sales, culinary, and operations to exceed guest expectations and manage staffing, setup, and service throughout each event.

Ideal candidates bring strong leadership, organizational prowess, and superb communication, with a solid track record in hotel or F&B event environments.