Event Operations Manager

White Lodging; Louisville (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Parental leave

DailyPay

Tuition reimbursement

Paid time off

Referral bonuses

Job summary

White Lodging is seeking a dynamic event operations leader to drive banquet and catering services at its Louisville locations. You will collaborate with the sales team and head chef to deliver outstanding events, plan layouts, and coordinate staffing to ensure flawless execution from arrival to service completion.

Ideal candidates bring strong leadership, organizational skills, and deep knowledge of hotel operations, including A/V, F&B, culinary, and engineering.

Qualifications

• Proven leadership, mentoring, and coaching abilities.
• Strong organizational and problem-solving skills focused on guest satisfaction.
• In-depth knowledge of hotel operations, including A/V, F&B, culinary, engineering, and sales.

Responsibilities

• Collaborate with the sales team and head chef to deliver exceptional events that exceed guest expectations.
• Plan event layouts, oversee venue setup, and ensure all event elements—tables, linens, centerpieces, and more—are perfectly arranged.
• Coordinate staffing needs, preparing work schedules for banquet servers and event staff.
• Oversee the smooth execution of meals and beverages, ensuring seamless service from seating to table clearing.
• Manage liquor and soft drink availability when required and maintain compliance with service regulations.
• Act as a leader and mentor, coaching and training team members to ensure operational excellence.

Skills

Leadership

Guest service

Event planning

Communication

Staff coaching

Hotel operations

A/V systems

Tools

A/V systems

Job description

Description

Summary:
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities:

What You’ll Do

• Collaborate with the sales team and head chef to deliver exceptional events that exceed guest expectations.
• Plan event layouts, oversee venue setup, and ensure all event elements—tables, linens, centerpieces, and more—are perfectly arranged.
• Coordinate staffing needs, preparing work schedules for banquet servers and event staff.
• Oversee the smooth execution of meals and beverages, ensuring seamless service from seating to table clearing.
• Manage liquor and soft drink availability when required and maintain compliance with service regulations.
• Act as a leader and mentor, coaching and training team members to ensure operational excellence.

What You’ll Bring

• Strong leadership, motivational, and coaching skills to inspire your team.
• Exceptional organizational and problem-solving abilities with a focus on guest satisfaction.
• In-depth knowledge of hotel operations, including A/V, F&B outlets, culinary, engineering, and sales.
• Excellent communication skills, both verbal and written, with the ability to build trust and rapport with guests and team members.
• A proactive mindset with foresight to anticipate guest and event needs.
• A comprehensive understanding of event planning processes from start to finish.

Other information:

What You Can Look Forward To

• Medical, Dental, and Vision Insurance starting on Day 1
• Paid Parental Leave
• DailyPay available
• Affordable Medical Insurance with free wellness care
• Unlimited Referral Bonuses
• Vacation and Paid Time Off (PTO) with rollover
• Tuition Reimbursement

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

#KY250