Hotel Banquet Manager

Dimension Hospitality; Lubbock (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career growth

Job summary

Dimension Hospitality seeks a dynamic Banquet Manager to lead weddings, corporate meetings, galas, and special occasions with seamless setup, service, and breakdown of events. You will coordinate with Culinary, Sales, Conference Services, and AV teams, ensuring flawless execution and memorable guest experiences.

You will supervise and develop the banquet team, monitor timelines and service standards, manage staffing and costs, and uphold safety and sanitation protocols to deliver outstanding

Qualifications

• Banquet or F&B leadership experience required.
• Strong communication, organization, and coaching skills.
• Calm under pressure and detail oriented.
• Must be flexible to work any shifts, including holidays and weekends.

Responsibilities

• Lead all banquet operations, ensuring seamless setup, service, and breakdown of events according to BEOs.
• Supervise, coach, and develop banquet team members to deliver exceptional guest service and operational excellence.
• Partner with Culinary, Sales, Conference Services, and AV teams to ensure successful event execution.
• Monitor event timelines, room presentation, service standards, and guest satisfaction.
• Manage staffing levels, scheduling, labor costs, and team productivity.
• Ensure compliance with safety, sanitation, and company standards.
• Oversee banquet equipment, inventory, and supplies to maintain readiness.
• Resolve guest concerns professionally and promptly, turning challenges into positive experiences.
• Support revenue goals by maximizing service quality and operational efficiency.
• Maintain leadership presence during events and serve as primary contact for banquet operations.

Skills

Strong communication

Organization

Coaching

Job description

You are a dynamic hospitality leader who thrives in fast-paced environments, creates exceptional guest experiences, and inspires teams to deliver flawless events from start to finish.

The Role

As a Banquet Manager, you will lead the execution of weddings, corporate meetings, social events, galas, and special occasions while ensuring every detail exceeds guest expectations. You will oversee banquet operations, coordinate with multiple departments, and drive service excellence to create memorable experiences that reflect our commitment to outstanding hospitality.

What You Will Be Doing

• Lead all banquet operations, ensuring seamless setup, service, and breakdown of events according to banquet event orders (BEOs)
• Supervise, coach, and develop banquet team members to deliver exceptional guest service and operational excellence
• Partner closely with Culinary, Sales, Conference Services, and AV teams to ensure successful event execution
• Monitor event timelines, room presentation, service standards, and guest satisfaction throughout each function
• Manage staffing levels, scheduling, labor costs, and team productivity to support business needs
• Ensure compliance with safety, sanitation, and company standards at all times
• Oversee banquet equipment, inventory, and supplies to maintain operational readiness
• Resolve guest concerns professionally and promptly, turning challenges into positive guest experiences
• Support revenue goals by maximizing service quality and operational efficiency
• Maintain a visible leadership presence during events and serve as the primary point of contact for banquet operations

Why You Will Love It Here

• Competitive pay and comprehensive benefits package
• Opportunity to lead memorable events and create exceptional guest experiences
• Collaborative and supportive hospitality team environment
• Career growth and advancement opportunities within a respected hotel organization
• Dynamic workplace where no two events are ever the same
• Chance to develop leadership skills while making a direct impact on guest satisfaction

EOE

Qualifications

What Makes You You

• Banquet or F&B leadership experience required
• Strong communication, organization, and coaching skills
• Calm under pressure and detail oriented
• Must be flexible to work any shifts, including holidays and weekends.

Source: Dimension Hospitality