Event Guest Services Associate

BEST Crowd Management; Orfordville (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

BEST Crowd Management at UW–Madison is seeking friendly guest services associates to greet and guide guests at games, concerts, and campus events. You will scan tickets, monitor entry points, and support crowd flow while following safety procedures.

You will communicate clearly with visitors and team members, respond calmly to questions or minor issues, and report concerns to supervisors. Training is provided and opportunities to grow within GardaWorld network.

Job description

Join BEST Crowd Management at UW–Madison providing welcoming, professional guest services at games, concerts, and campus events. Greet and guide guests, scan tickets, monitor entry points, and support crowd flow while following safety and security procedures. Communicate clearly with visitors and team members, respond calmly to questions or minor issues, and report concerns to supervisors. You’ll receive training in guest services and event safety, work in a close-knit team environment, and gain experience in event operations with opportunities to grow within the GardaWorld network.