Event Guest Services Associate

BEST Crowd Management; Windsor (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

BEST Crowd Management at UW–Madison is hiring for guest services and event operations at games, concerts, and campus events. You will greet and guide guests, scan tickets, monitor entry points, and support crowd flow while following safety procedures.

Training in guest services and event safety is provided, and you will work in a close-knit team environment with GardaWorld network opportunities. You will communicate clearly with visitors and team members, respond calmly to questions or minor

Qualifications

• Training in guest services and event safety will be provided.
• Team environment collaboration is emphasized.
• Experience in event operations with GardaWorld network is mentioned.

Responsibilities

• Greet and guide guests at events.
• Scan tickets and monitor entry points.
• Support crowd flow and safety procedures.
• Communicate clearly with visitors and team members.
• Report concerns to supervisors and respond to questions or minor issues.

Skills

Guest services

Ticket scanning

Communication

Crowd monitoring

Job description

Join BEST Crowd Management at UW–Madison providing welcoming, professional guest services at games, concerts, and campus events. Greet and guide guests, scan tickets, monitor entry points, and support crowd flow while following safety and security procedures. Communicate clearly with visitors and team members, respond calmly to questions or minor issues, and report concerns to supervisors. You’ll receive training in guest services and event safety, work in a close-knit team environment, and gain experience in event operations with opportunities to grow within the GardaWorld network.