Event Guest Experience Host

129 Boardwalk 1000 LLC; Atlantic City (NJ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

401K with match

Earned Sick Pay

Holiday Pay

Free Meals

Free Uniforms

Free Parking Discounts

Discretionary annual bonus

Training and Leadership development

Wellness programs

Team Member Resource Groups

Recognition programs

Job summary

Hard Rock International in Atlantic City, NJ seeks a Guest Services Associate to warmly greet guests at events, scan tickets, and escort guests to their seats. You will aim to exceed guest expectations and maintain a clean, safe, and welcoming environment throughout shifts that occur at nights and weekends.

The role requires standing for long periods, walking stairs, and a focus on responsible gaming and service excellence in a dynamic entertainment setting.

Qualifications

• High school diploma or GED preferred.
• 1 year of customer service experience.
• Must be able to stand entire shift and walk up and down bleacher steps.

Responsibilities

• Greet guests for events and scan tickets or escort them to seats.
• Exceed guest expectations in service and satisfaction.
• Know seat locations, concessions, restrooms, and other areas.
• Address guest issues and report to Supervisor.
• Maintain a clean, safe, and healthy work environment and follow HRL policies.

Skills

Customer service

Education

High school diploma or GED

Job description

Hard Rock International in Atlantic City, NJ seeks a Guest Services Associate to warmly greet guests at events, scan tickets, and escort guests to their seats. You will aim to exceed guest expectations and maintain a clean, safe, and welcoming environment throughout shifts that occur at nights and weekends.

The role requires standing for long periods, walking stairs, and a focus on responsible gaming and service excellence in a dynamic entertainment setting.