Outlet Server: Create Memorable Guest Experiences

Hard Rock Cafe; Atlantic City (NJ); On-site; USD 26,000 - 42,000; Full time

Job summary

Hard Rock International in Atlantic City is seeking a Guest Service Associate to take orders, run food, handle cash and POS transactions, and deliver exceptional guest experiences. You will verify IDs for under-30 guests and uphold alcohol service standards in a fast-paced venue.

Role requires friendly, organized individuals with strong customer service and upselling abilities, supporting a memorable dining experience for guests in a high-energy environment.

Qualifications

• High School diploma or GED required.
• Food safety procedures and sanitation awareness.

Responsibilities

• Taking guests’ orders.
• Running food.
• Handling cash and other forms of payment.
• Using a POS system for sales transactions.
• Checking IDs for guests who appear under 30.
• Demonstrating responsible alcohol service.
• Maintaining knowledge of menu and products.
• Suggestive selling to enhance guest experience.
• Answering questions politely and accurately.

Skills

Guest service

Cash handling

POS system

Upselling

Customer focus

Education

High School diploma or GED

Tools

POS system

Job description

Hard Rock International in Atlantic City is seeking a Guest Service Associate to take orders, run food, handle cash and POS transactions, and deliver exceptional guest experiences. You will verify IDs for under-30 guests and uphold alcohol service standards in a fast-paced venue.

Role requires friendly, organized individuals with strong customer service and upselling abilities, supporting a memorable dining experience for guests in a high-energy environment.