Event Guest Services Associate - Nights & Weekends

Hard Rock International; Atlantic City (NJ); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

401K with match

Earned Sick Pay

Holiday Pay

Free Meals

Free Uniforms

Free Parking

Discounts at Hard Rock properties

Annual bonus program

Wellness programs

Training and Leadership development

Job summary

Hard Rock International's Soundwaves venue in Atlantic City is seeking an Event Guest Services Representative. You will greet guests, scan tickets or escort to seats, and ensure a memorable event experience while upholding safety and house policies.

This part-time role requires a high school diploma or GED and at least one year of customer service, with availability for nights and weekends when shows are scheduled. You will be part of a dynamic team delivering world-class hospitality.

Qualifications

• High school diploma or GED preferred.
• 1 year of customer service experience.
• Must be able to stand entire shift and walk up and down bleacher steps.

Responsibilities

• Greet guests for events and scan tickets and/or escort guests to their seats.
• Acknowledge guest issues and report to Supervisor.
• Maintain a clean, safe, and healthy work environment while following HR policies.
• Demonstrate responsible gaming and alcohol service.
• Notify managers of any safety, ethical or legal concerns.
• Perform other duties as assigned.

Skills

Customer service

Education

High School Diploma or GED

Job description

Hard Rock International's Soundwaves venue in Atlantic City is seeking an Event Guest Services Representative. You will greet guests, scan tickets or escort to seats, and ensure a memorable event experience while upholding safety and house policies.

This part-time role requires a high school diploma or GED and at least one year of customer service, with availability for nights and weekends when shows are scheduled. You will be part of a dynamic team delivering world-class hospitality.