Event Experience Lead – Meetings & Weddings

Le Meridien & Sheraton Charlotte Hotels; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Le Méridien Charlotte and Sheraton Charlotte are seeking a dynamic Event Manager to lead meetings, conferences and weddings, turning client visions into memorable experiences.

Located in Uptown Charlotte, the dual-hotel complex offers a vibrant hospitality environment where you will drive operations, budgets, vendor relations and guest satisfaction, with focus on upselling opportunities and service excellence.

Qualifications

• Assists in Managing Meetings and Special Events Operations and Budgets.
• Assists in execution of event management strategy aligned with business goals.
• Conducts daily walk-through of banquet floor to ensure client satisfaction and quality standards.
• Develops relationships with vendors and negotiates prices and service agreements.
• Creates opportunities to upsell during event planning.
• Manages department controllable expenses to meet budget targets.
• Ensures exceptional customer service and guest satisfaction.

Responsibilities

• Assisting in Managing Meetings and Special Events Operations and Budgets.
• Researches and analyzes new products, pricing and services of competition.
• Assists in apprising property of all groups that will impact operations.
• Assists in implementing event management strategies and their execution.
• Walk-through banquet floor to ensure client satisfaction and quality.
• Develops relationships with vendors and negotiates prices and service agreements.
• Creates upsell opportunities during event planning.
• Monitors department expenses to achieve budget goals.
• Promotes exceptional customer service and guest satisfaction.
• Sets a positive example for guest relations and handles guest feedback.

Job description

Le Méridien Charlotte and Sheraton Charlotte are seeking a dynamic Event Manager to lead meetings, conferences and weddings, turning client visions into memorable experiences.

Located in Uptown Charlotte, the dual-hotel complex offers a vibrant hospitality environment where you will drive operations, budgets, vendor relations and guest satisfaction, with focus on upselling opportunities and service excellence.