Experiential Event Manager — Create Memorable Moments

StepStone Hospitality; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Le Méridien Charlotte and Sheraton Charlotte are seeking an energetic Event Manager to join our Uptown team. You will help plan and execute corporate meetings, weddings, conferences, and celebrations, turning client visions into unforgettable experiences.

Located in the heart of Uptown Charlotte, this role focuses on guest satisfaction, budget management, vendor coordination, and opportunities to upsell. You will lead by example, ensuring exceptional service across all banquet and event

Qualifications

• Experience assisting in managing meetings and events operations and budgets.
• Ability to research pricing and services from competitors.
• Experience coordinating with outside vendors and service agreements.
• Strong focus on guest satisfaction and exceptional customer service.

Responsibilities

• Assist in managing meetings and special events operations and budgets.
• Support in executing the events management strategy aligned with business goals.
• Conduct daily walk-throughs to ensure client satisfaction and quality.
• Develop relationships with vendors and negotiate prices and agreements.
• Identify opportunities to upsell during event planning.
• Manage department controllable expenses to meet budget goals.
• Ensure exceptional customer service across event operations.
• Foster guest satisfaction and continuous service improvements.

Skills

Event management

Budget management

Vendor relations

Upselling

Guest service

Job description

Le Méridien Charlotte and Sheraton Charlotte are seeking an energetic Event Manager to join our Uptown team. You will help plan and execute corporate meetings, weddings, conferences, and celebrations, turning client visions into unforgettable experiences.

Located in the heart of Uptown Charlotte, this role focuses on guest satisfaction, budget management, vendor coordination, and opportunities to upsell. You will lead by example, ensuring exceptional service across all banquet and event