Event Coordinator (Part-Time)

Fooda

Palo Alto (CA)

On-site

USD 28,929 - 30,307

Part time

14 days+

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Benefits offered by this job

Competitive wages

Paid time off

401k Retirement Savings Plan

Pre-tax commuter expense benefit

Networking opportunities

Job summary

A dynamic food service company in Palo Alto is looking for an Event Coordinator to support events, ensuring a high-quality customer experience. Ideal candidates enjoy customer interaction, are tech-savvy, and have a flexible schedule, with prior catering experience preferred. This role offers competitive pay of $21-$22/hr and opportunities for advancement.

Qualifications

Friendly and high-energy personality with a passion for customer service.
Ability to troubleshoot technical issues with POS systems.
Prior catering or serving experience preferred.

Responsibilities

Support events by setting up, cleaning, and ensuring a great customer experience.
Serve as back-up cashier when needed.
Troubleshoot any issues with technology or operations onsite.

Skills

Customer service

Relationship building

Tech-savvy

Organizational skills

Problem-solving

Job description

Who We Are

We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by a different restaurant that comes onsite and serves fresh lunch from their chef’s unique menu. Fooda operates in over 20 major US cities and continues its expansion across the United States. Eight out of ten employees believe Fooda is one of their company’s top perks.

Fooda is currently recruiting for a full time Event Coordinator in our Palo Alto market. This is an excellent opportunity for candidates with a hospitality or events background who are eager to learn about food service, work with great customers, and support a broad network of excellent local restaurants.

What You’ll Be Doing

Support Fooda events in a variety of capacities, including: 1) being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience, 2) serve as back-up cashier at Fooda Cafés for team members who have time off, and 3) getting restaurants onsite and access to the building
Gain competency with Fooda’s technology and standard operations procedures
Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
Conduct onsite Fooda promotions and mobile app coaching
Provide real-time onsite customer service to resolve issues promptly directly with the consumer
Facilitate audits of restaurant event set-up to ensure consistency and high quality
Escalate issues to Operations Manager when necessary to keep them informed or help problem solve
Critical hours are over lunch Tuesday - Thursday (10 am – 2 pm) but responsibilities may span 8am-4pm, depending on the market and need

Who You Are

You love building relationships with customers and enjoy customer service
You are friendly, high energy and love interacting with other people
You are savvy with technology and will be comfortable in a fast-paced start-up
You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
You are a strong communicator and self-starter
You are organized and detail oriented. Type-A personality is a plus!
You’re someone who knows the local territory and gets around efficiently in your own car
You’re looking for a steady part-time job (between 5 - 25 hours per week) during regular business hours and value flexibility
Prior catering or serving experience strongly preferred

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