Event AV Technician — Hospitality Setup Pro

Encore; Nashville (TN); On-site; USD 20,000 - 25,000; Full time

Job summary

Encore is hiring a Technician to set up and operate basic audiovisual systems in a hotel/convention center in Nashville. You will ensure on-site service quality and guest satisfaction by coordinating with clients and staff.

The role requires a High School Diploma (Associate’s degree preferred), 1 year of hospitality/AV experience, and possibly a valid driver’s license. Hourly pay ranges from $14.22 to $18.49.

Qualifications

• High School Diploma required; Associate's degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.

Responsibilities

• Set up, operate, and break down basic audiovisual equipment for events.
• Provide proactive customer service and maintain positive client relationships.
• Troubleshoot equipment and software issues in a timely, professional manner.
• Complete system entries and paperwork accurately in Navigator as needed.
• Assist with invoicing and upsell equipment when appropriate.

Skills

Customer service

Hospitality

Communication

Education

High School Diploma

Associate’s degree

Job description

Encore is hiring a Technician to set up and operate basic audiovisual systems in a hotel/convention center in Nashville. You will ensure on-site service quality and guest satisfaction by coordinating with clients and staff.

The role requires a High School Diploma (Associate’s degree preferred), 1 year of hospitality/AV experience, and possibly a valid driver’s license. Hourly pay ranges from $14.22 to $18.49.