Event AV Technician - Hospitality Setup Pro

Encore; Houston (TX); On-site; USD 22,000 - 28,000; Full time

Job summary

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment in Houston. You will ensure smooth events, work under the supervision of the Operations Manager or Director of Event Technology, and focus on delivering outstanding guest satisfaction.

Responsibilities include accurate setup and breakdown, on-site troubleshooting, coordinating with clients and hotel staff, and maintaining equipment and paperwork.

Qualifications

• High School Diploma required; Associate’s degree preferred.
• Must complete training and certifications within 60 days.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audiovisual experience or equivalent in an educational environment preferred.
• Valid driver’s license required for driving company vehicles.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment for events.
• Exceed client expectations and maintain positive client relationships on site.
• Troubleshoot equipment and software issues promptly and professionally.
• Complete system entry, paperwork, and equipment scheduling per processes.
• Assist with invoicing and up-selling where appropriate.

Skills

Customer service

Hospitality experience

Audio-visual experience

Driver's license

Education

High School Diploma

Associate’s degree preferred

Tools

Navigator software

Job description

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment in Houston. You will ensure smooth events, work under the supervision of the Operations Manager or Director of Event Technology, and focus on delivering outstanding guest satisfaction.

Responsibilities include accurate setup and breakdown, on-site troubleshooting, coordinating with clients and hotel staff, and maintaining equipment and paperwork.