Event AV Technician - Hospitality Services

Encore Global; Dallas (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

Encore Global in Dallas seeks a Technician to set up and operate basic audiovisual systems within hospitality environments, ensuring exceptional customer satisfaction and smooth event execution.

The role requires strong troubleshooting skills, teamwork with hotel staff, and accurate paperwork using Navigator. Prior hospitality or AV experience is preferred, along with a valid license and the ability to lift common AV gear.

Qualifications

• High School Diploma required; Associate’s degree preferred.
• 1 year of customer service or hospitality experience is preferred.
• 1 year of audio-visual experience or equivalent in an educational environment is preferred.
• A valid driver’s license is required for team members that may operate Company vehicles.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment to ensure flawless events.
• Exceed customer expectations and maintain positive relationships with clients on site.
• Troubleshoot equipment and software issues and resolve problems promptly.
• Complete accurate system entry and paperwork, using Navigator and equipment sheets.

Skills

Customer service

Hospitality

Technical troubleshooting

Communication

Education

High School Diploma

Associate’s degree preferred

Tools

Navigator

Job description

Encore Global in Dallas seeks a Technician to set up and operate basic audiovisual systems within hospitality environments, ensuring exceptional customer satisfaction and smooth event execution.

The role requires strong troubleshooting skills, teamwork with hotel staff, and accurate paperwork using Navigator. Prior hospitality or AV experience is preferred, along with a valid license and the ability to lift common AV gear.