Event AV Technician - Hospitality On-site Support

Encore; Waiale‘e (HI); On-site; USD 23,000 - 30,000; Full time

Job summary

Encore seeks a Technician to set up and operate basic audiovisual systems in a hospitality setting, ensuring guest satisfaction. The role reports to Operations leadership and requires on-site client interaction.

Candidates should have a high school diploma, some audio-visual experience, and be prepared to complete required certifications within 60 days. A valid driver’s license may be required.

Qualifications

• High School Diploma required; Associate’s degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• A valid driver’s license required for team members that may operate company vehicles.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment as listed in qualifications.
• Exceed customer expectations and maintain positive relationships on site.
• Troubleshoot basic equipment and software issues promptly.
• Complete systems entry and paperwork accurately; interact with staff and vendors.

Skills

Customer service

Hospitality

Audio-visual experience

Communication

Problem solving

Education

High School Diploma

Associate’s degree preferred

Job description

Encore seeks a Technician to set up and operate basic audiovisual systems in a hospitality setting, ensuring guest satisfaction. The role reports to Operations leadership and requires on-site client interaction.

Candidates should have a high school diploma, some audio-visual experience, and be prepared to complete required certifications within 60 days. A valid driver’s license may be required.