Evening/Weekend Reservations Specialist

U-Haul; Cincinnati (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a part-time, in-office Reservation Agent in Cincinnati to handle reservations, support field teams and dealerships, and direct equipment where it is most needed to balance regional inventory. The role emphasizes friendly customer service, effective time management, and multitasking across multiple tasks using multiline phones, Word, and email.

Great for students, retirees and stay-at-home parents; evenings and weekends shifts are available.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Office equipment

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

U-Haul is seeking a part-time, in-office Reservation Agent in Cincinnati to handle reservations, support field teams and dealerships, and direct equipment where it is most needed to balance regional inventory. The role emphasizes friendly customer service, effective time management, and multitasking across multiple tasks using multiline phones, Word, and email.

Great for students, retirees and stay-at-home parents; evenings and weekends shifts are available.