Evening & Weekend Event Services Lead

University of North Florida Alumni Association; Jacksonville (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

The University of North Florida Alumni Association is seeking an Event Services Coordinator to serve as the on-site representative for evening and weekend events at the Herbert University Center. You will coordinate event support, ensure safety and readiness, and act as the lead operational contact during shifts.

Responsibilities include serving as the primary client liaison, resolving routine issues, coordinating resources, providing basic audiovisual support, and communicating updates to

Qualifications

• Background check required.
• Credit check may be required.
• Designated as a “Responsible Employee” under Title IX.

Responsibilities

• Review event schedules and service requests for readiness.
• Serve as primary on-site contact for clients, guests, vendors, and participants.
• Provide professional customer service by addressing requests and coordinating resources.
• Monitor event activities and resolve routine issues; escalate when needed.
• Assist with event setup modifications and AV setup.
• Document incidents, safety concerns, and operational issues during shifts.
• Coordinate with staff to ensure event and facility operations are smooth.

Skills

Customer Service Excellence

Event Operations

Independent Decision-Making

Problem Solving

Communication Skills

Professional Judgement

Initiative

Time Management

Attention to Detail

Adaptability

Job description

The University of North Florida Alumni Association is seeking an Event Services Coordinator to serve as the on-site representative for evening and weekend events at the Herbert University Center. You will coordinate event support, ensure safety and readiness, and act as the lead operational contact during shifts.

Responsibilities include serving as the primary client liaison, resolving routine issues, coordinating resources, providing basic audiovisual support, and communicating updates to