Evening & Weekend Dispatch & Provisioning Specialist

TruVista Communications Inc; South Carolina; On-site; USD 17,000 - 28,000; Part time

Job summary

TruVista Communications Inc seeks a part-time Dispatch/Provisioning Technician to coordinate daily Field Operations. The role requires handling calls, scheduling, and provisioning tasks with an emphasis on customer service.

The position includes evening shifts on weekdays and Saturday hours, with potential home-office work based on company policy. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or equivalent required.
• One to three years of related experience preferred.
• Industry experience also preferred.

Responsibilities

• Responds to customer escalation calls, schedules technician visits, and strives to meet service dates.
• Reschedules trouble calls and service orders as needed.
• Maintains full workload for next business day and provides provisioning support.
• Communicates with customers after provisioning orders to confirm service functionality.
• Handles customer escalations and manages appointments with care.

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Phone systems

Job description

TruVista Communications Inc seeks a part-time Dispatch/Provisioning Technician to coordinate daily Field Operations. The role requires handling calls, scheduling, and provisioning tasks with an emphasis on customer service.

The position includes evening shifts on weekdays and Saturday hours, with potential home-office work based on company policy. Strong communication and organizational skills are essential.