Part-Time Evening/Weekend Dispatch Coordinator

Truvista; Chester (SC); Hybrid; USD 17,000 - 25,000; Part time

Job summary

Truvista in Chester, SC is seeking a part-time Dispatch/Provisioning Technician to join a dedicated Field Operations team. The role covers evening and weekend hours, with shifts Monday–Friday 5:00 p.m.–9:00 p.m. and Saturday 8:00 a.m.–5:00 p.m., based in Chester, SC.

Training may occur at the office and some work-from-home on weekends is possible. You will respond to escalation calls, schedule technician visits, ensure workloads, provision equipment, and handle clerical duties while maintaining

Qualifications

• High school diploma or equivalent required; 1–3 years related experience preferred.
• Bilingual English and Spanish is a plus.
• Must be available to work evenings and weekends.

Responsibilities

• Responds to customer escalation calls, schedules technician visits, and works to meet requested service dates.
• Reschedules trouble calls and service orders as needed.
• Ensures technicians have a full workload for the next business day.
• Manually provisions equipment when needed.
• Performs general clerical duties, including answering technician and customer calls to provide provisioning support.
• Contacts customers after provisioning-only orders are processed to confirm services are working properly.
• Manages customer escalations, including fast-lane and aged trouble calls.
• Performs provisioning and assignment duties as workload or staffing needs require.
• Performs duties at home office on weekends and during evening hours.
• Performs at Truvista office, as required, for training and follow up support.
• Performs other related duties as assigned by management.

Skills

Customer Service

Interpersonal Skills

Communications

Teamwork

Attendance/Punctuality

Leadership

Organizational Skills

Planning

Interpretation

Calculations

Professionalism

MS Office

Education

High School Diploma

1-3 years Experience

Tools

Microsoft Word

Excel

Outlook

Phone Systems

Job description

Truvista in Chester, SC is seeking a part-time Dispatch/Provisioning Technician to join a dedicated Field Operations team. The role covers evening and weekend hours, with shifts Monday–Friday 5:00 p.m.–9:00 p.m. and Saturday 8:00 a.m.–5:00 p.m., based in Chester, SC.

Training may occur at the office and some work-from-home on weekends is possible. You will respond to escalation calls, schedule technician visits, ensure workloads, provision equipment, and handle clerical duties while maintaining