Evening & Weekend Customer Support Specialist

Airtron LLC; Charlotte (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

Airtron LLC in Charlotte, NC is seeking a customer-focused individual to provide support in a fast-paced environment. This role involves answering phones, assisting customers, managing data entry, and providing customer services related to sales and installations.

The ideal candidate will have a high school diploma or GED, 2-4 years of relevant experience, and must be able to communicate effectively in English. Valid driver's license and a positive attitude are essential.

Qualifications

• 2-4 years of experience working in an office setting with duties assisting customers over the phone.
• Must be able to communicate in English effectively, both verbally and in writing.
• Valid driver's license required.

Responsibilities

• Answer phones and assist customers with inquiries.
• Provide customer services relating to sales and installations.
• Manage data entry and communication tools for operations.

Skills

Customer service mindset

Excellent written and verbal communication skills

Strong organizational skills

Ability to work independently and as part of a team

General computer competency

Education

High School Diploma or GED

Completed college coursework

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Airtron LLC in Charlotte, NC is seeking a customer-focused individual to provide support in a fast-paced environment. This role involves answering phones, assisting customers, managing data entry, and providing customer services related to sales and installations.

The ideal candidate will have a high school diploma or GED, 2-4 years of relevant experience, and must be able to communicate effectively in English. Valid driver's license and a positive attitude are essential.