Customer Care & Operations Specialist

Airtron LLC; San Antonio (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Airtron LLC in San Antonio is seeking a Customer Service Representative to support operational needs by addressing customer inquiries and managing administrative duties. The role involves answering calls, scheduling appointments, and maintaining good customer relations.

Candidates should have at least 2–4 years of office experience and demonstrate effective communication skills along with a customer service mindset. A valid driver's license and ability to work in a fast-paced environment are essential. We are committed to inclusivity and diversity in our workplace.

Qualifications

• 2–4 years of experience working in an office setting, assisting customers over the phone.
• General computer competency required with at least 1-year experience in Microsoft Office.
• Valid driver's license and ability to work overtime with little notice.

Responsibilities

• Answer phones, schedule customers, and assist with inquiries.
• Provide customer services related to sales and installations.
• Manage all data entry and communication via email and text.

Skills

Customer service mindset

Effective communication skills

Organizational skills

Ability to multi-task

Education

High School Diploma or GED

Completed college coursework

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Airtron LLC in San Antonio is seeking a Customer Service Representative to support operational needs by addressing customer inquiries and managing administrative duties. The role involves answering calls, scheduling appointments, and maintaining good customer relations.

Candidates should have at least 2–4 years of office experience and demonstrate effective communication skills along with a customer service mindset. A valid driver's license and ability to work in a fast-paced environment are essential. We are committed to inclusivity and diversity in our workplace.