Customer Support Specialist – Fast-Paced Team

Airtron, Inc.; San Antonio (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Airtron, Inc. is seeking a Customer Service Representative in San Antonio, TX, to support operational business needs by addressing customer inquiries and partnering with field employees. This role involves answering phones, scheduling, and ensuring customer satisfaction by resolving complaints and processing transactions.

The ideal candidate will have a high school diploma or GED, along with 2-4 years of office experience. Proficiency in Microsoft Office and excellent communication skills are essential. Join a dynamic team committed to fostering a positive customer experience.

Qualifications

• 2-4 years of experience working in an office setting with duties assisting customers over the phone.
• Must be able to communicate in English effectively, both verbally and in writing.
• Valid driver's license required.

Responsibilities

• Answer phones, schedule customers, and assist with inquiries.
• Provide customer services relating to sales and communications.
• Manage data entry and utilize communicative tools for efficient routing.

Skills

Customer service mindset

Excellent written and verbal communication skills

Organizational skills

Ability to work in a fast-paced environment

General computer competency

Ability to work independently and as part of a team

Education

High School Diploma or GED

Completed college coursework (preferred)

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Airtron, Inc. is seeking a Customer Service Representative in San Antonio, TX, to support operational business needs by addressing customer inquiries and partnering with field employees. This role involves answering phones, scheduling, and ensuring customer satisfaction by resolving complaints and processing transactions.

The ideal candidate will have a high school diploma or GED, along with 2-4 years of office experience. Proficiency in Microsoft Office and excellent communication skills are essential. Join a dynamic team committed to fostering a positive customer experience.