Evening Veterinary Front Desk & Care Coordinator

PetVet Care Centers; Stroudsburg (Monroe County); On-site; USD 26,000 - 32,000; Full time

Job summary

PetVet Care Centers’ Barton Heights Veterinary Hospital is seeking a Veterinary Receptionist (Care Coordinator) to join our team. The role focuses on delivering superior client service, administrative support, and coordination within a busy GP/ER hospital environment.

Established in 1974 and AAHA-accredited, Barton Heights Veterinary Hospital operates 24/7 in Stroudsburg and provides a wide range of services including cardiology, rehab, exotic pet care, and medical boarding.

Qualifications

• Applicants must be 18 years of age or older to be considered for this position
• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
• Prior Veterinary or Care Coordinator experience preferred.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Education

High school diploma or GED

Job description

PetVet Care Centers’ Barton Heights Veterinary Hospital is seeking a Veterinary Receptionist (Care Coordinator) to join our team. The role focuses on delivering superior client service, administrative support, and coordination within a busy GP/ER hospital environment.

Established in 1974 and AAHA-accredited, Barton Heights Veterinary Hospital operates 24/7 in Stroudsburg and provides a wide range of services including cardiology, rehab, exotic pet care, and medical boarding.