Overnight Vet Receptionist & Care Coordinator

Petvet-Care-Centers; Stroudsburg (Monroe County); On-site; USD 15,000 - 26,000; Part time

Job summary

Barton Heights Veterinary Hospital is seeking a Veterinary Receptionist (Care Coordinator) for the overnight shift. This part-time role supports a busy GP/ER hospital with client communication, scheduling, and data entry in a high-energy environment.

The position emphasizes excellent customer service, calm handling of distressed clients, and accurate cash handling and record-keeping, helping animals receive top-quality care around the clock.

Qualifications

• Applicants must be 18 years of age or older to be considered for this position.
• High school diploma or GED required, or equivalent education or experience.
• Prior Veterinary or Care Coordinator experience preferred.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Scheduling

Cash handling

Education

High school diploma or GED

Tools

Practice management software

Job description

Barton Heights Veterinary Hospital is seeking a Veterinary Receptionist (Care Coordinator) for the overnight shift. This part-time role supports a busy GP/ER hospital with client communication, scheduling, and data entry in a high-energy environment.

The position emphasizes excellent customer service, calm handling of distressed clients, and accurate cash handling and record-keeping, helping animals receive top-quality care around the clock.