Evening Veterinary Client Services Specialist

MedVet; Cincinnati (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health Benefits

Vision and Dental

HSA/FSA and Independent Care Spending

401k with Employer Match

Paid Time Off (PTO)

Shift Differentials and On-call Pay

Uniform Allowance

Employee Pet Discounts

Disability/Life Insurance and company

Continuing Education Opportunities and

Job summary

MedVet is seeking a Client Service Representative to provide exceptional client interactions and support to our emergency and specialty teams in Cincinnati. The CSR handles reception, data entry and payments, maintaining a welcoming lobby and coordinating with the veterinary staff.

The role emphasizes compassion, clear communication, and teamwork in a fast-paced hospital setting with flexible hours. Prior veterinary exposure is a plus, and the company offers strong benefits and opportunities for

Qualifications

• Strong customer service and communication skills.
• Ability to multi-task and enter data accurately.
• Knowledge of hospital processes and veterinary terminology preferred.

Responsibilities

• Greet and check-in clients.
• Answer telephones and transfer calls.
• Escort clients and their pets to exam rooms.
• Manage medical records, charts, reports and correspondence.
• Discuss payment options and process payments.
• Maintain a neat and clean lobby.

Skills

Customer service

Verbal communication

Written communication

Data entry

MS Word/Excel

Teamwork

Veterinary setting experience

Tools

Microsoft Word

Excel

Job description

MedVet is seeking a Client Service Representative to provide exceptional client interactions and support to our emergency and specialty teams in Cincinnati. The CSR handles reception, data entry and payments, maintaining a welcoming lobby and coordinating with the veterinary staff.

The role emphasizes compassion, clear communication, and teamwork in a fast-paced hospital setting with flexible hours. Prior veterinary exposure is a plus, and the company offers strong benefits and opportunities for