Evening Valet & Guest Services Specialist

Towne; Philadelphia (Philadelphia County); On-site; USD 13,776 - 20,664; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement plan

Job summary

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality services with a friendly, efficient approach. You will park and retrieve guest vehicles, assist with luggage handling, and help guests with directions and inquiries in a fast-paced environment.

The role emphasizes a professional demeanor, strong communication, and accuracy in handling tickets and payments while ensuring guest satisfaction throughout arrival and departure experiences.

Qualifications

• High school diploma or GED required.
• Valid driver’s license required or reside within commutable distance.
• 1 month related experience or training preferred.

Responsibilities

• Maintain a pleasant, friendly and professional demeanor and greet guests by name.
• Assist guests with bell services, luggage storage and delivery/pickup as needed.
• Park and retrieve vehicles, assist guests with directions and inquiries, and provide information on facility amenities.

Skills

Customer service

English proficiency

Valet parking

Cash handling

Time management

Communication

Luggage handling

Safety awareness

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality services with a friendly, efficient approach. You will park and retrieve guest vehicles, assist with luggage handling, and help guests with directions and inquiries in a fast-paced environment.

The role emphasizes a professional demeanor, strong communication, and accuracy in handling tickets and payments while ensuring guest satisfaction throughout arrival and departure experiences.