Evening Valet & Guest Services Concierge

Towne; Houston (TX); On-site; USD 12,000 - 15,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park seeks a Guest Service Associate to deliver exceptional hospitality as guests arrive and depart. You will manage parking and vehicle retrieval, assist with luggage, and help guests with directions and local information.

The role emphasizes safety, accurate ticketing, and friendly customer interactions. A valid driver’s license is required; the position operates primarily outdoors with shifts that adapt to hotel volumes.

Qualifications

• Ability to read and write standard English language.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees.

Responsibilities

• Provide exceptional hospitality services to guests in a friendly and efficient manner.
• Park and retrieve guest vehicles and assist with luggage during arrival and departure.
• Explain parking rates and retrieval procedures to guests and manage ticket information.

Skills

Reading & writing English

Customer service

Basic math

Luggage handling

Education

High school diploma or GED

Job description

Towne Park seeks a Guest Service Associate to deliver exceptional hospitality as guests arrive and depart. You will manage parking and vehicle retrieval, assist with luggage, and help guests with directions and local information.

The role emphasizes safety, accurate ticketing, and friendly customer interactions. A valid driver’s license is required; the position operates primarily outdoors with shifts that adapt to hotel volumes.