Evening Switchboard & Patient Access Specialist

Providence; Richland (WA); On-site; USD 21,000 - 25,000; Part time

Job summary

Kadlec Regional Medical Center is seeking a part-time PBX Operator to join the Patient Access team. Under supervision, you will answer and route calls, transfer callers, monitor the switchboard, and handle clerical duties.

The role is an evening shift with 20 hours per week, supporting a patient-centered care environment. Join Providence’s Kadlec facility and contribute to reliable communication in a busy medical center.

Qualifications

• 6 months of customer service experience.

Responsibilities

• Answer incoming calls to the Medical Center and route as appropriate.
• Transfer calls and assist others with outgoing calls.
• Monitor and report switchboard malfunctions.
• Perform related clerical tasks as required.

Skills

Customer service experience

Job description

Kadlec Regional Medical Center is seeking a part-time PBX Operator to join the Patient Access team. Under supervision, you will answer and route calls, transfer callers, monitor the switchboard, and handle clerical duties.

The role is an evening shift with 20 hours per week, supporting a patient-centered care environment. Join Providence’s Kadlec facility and contribute to reliable communication in a busy medical center.