Evening Medical Switchboard Operator

Providence Health & Services; Richland (WA); On-site; USD 23,000 - 34,000; Part time

Job summary

Kadlec Regional Medical Center, part of Providence, is seeking a PBX Operator for the evening shift in Richland, WA. Under the direction of the Manager, Patient Access, you will answer all incoming calls, transfer appropriately, and assist others with outgoing calls.

You will monitor switchboard health and perform basic clerical tasks as required. The role emphasizes reliable communication, teamwork, and patient-focused service in a busy hospital environment.

Qualifications

• 6 months Customer service experience.

Responsibilities

• Answer all incoming calls to the Medical Center and transfer appropriately.
• Assist others in making outgoing calls and monitor switchboard health.
• Perform clerical functions as required.

Skills

Customer service

Job description

Kadlec Regional Medical Center, part of Providence, is seeking a PBX Operator for the evening shift in Richland, WA. Under the direction of the Manager, Patient Access, you will answer all incoming calls, transfer appropriately, and assist others with outgoing calls.

You will monitor switchboard health and perform basic clerical tasks as required. The role emphasizes reliable communication, teamwork, and patient-focused service in a busy hospital environment.