Evening Patient Access & Switchboard Specialist

Pratt Regional Medical Center Corporation; Pratt (KS); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

401(K) Retirement Plan

Paid Time Off (PTO)

Tuition Reimbursement

Flexible Spending Accounts (FSA)

Job summary

Pratt Regional Medical Center Corporation is seeking a detail-oriented Patient Access Representative/Switchboard Operator for the evening shift (Tuesday through Saturday) to handle patient check-in, insurance verification, and switchboard duties. This role requires accuracy, discretion, and strong communication under pressure.

The position involves managing demographics, forms, privacy practices, and coordinating with EMS and healthcare teams in emergent situations, all within hospital

Qualifications

• High school diploma or GED required.
• Prior patient access or medical office experience preferred but not required.
• Must be proficient in Microsoft Office applications and able to learn and utilize hospital specific software and applications as required.

Responsibilities

• Checking patients in for appointments, hospital, and/or emergency visits with accurate demographics.
• Verifies insurance responses and assigns primary, secondary, and tertiary coverage per encounter.
• Handles disclosure and privacy information, secures signatures, and completes regulatory forms.
• Posts patient account receipts according to guidelines and adheres to HIPAA and confidentiality rules.
• Acts as switchboard operator, answers calls, and coordinates with EMS and departments in emergent codes.

Skills

Detail oriented

Multi-tasking under pressure

Clear communication

Education

High school diploma or GED

Tools

Microsoft Office

Hospital software

Job description

Pratt Regional Medical Center Corporation is seeking a detail-oriented Patient Access Representative/Switchboard Operator for the evening shift (Tuesday through Saturday) to handle patient check-in, insurance verification, and switchboard duties. This role requires accuracy, discretion, and strong communication under pressure.

The position involves managing demographics, forms, privacy practices, and coordinating with EMS and healthcare teams in emergent situations, all within hospital