PBX Operator

Providence; Richland (WA); On-site; USD 21,000 - 25,000; Part time

Job summary

Kadlec Regional Medical Center is seeking a part-time PBX Operator to join the Patient Access team. Under supervision, you will answer and route calls, transfer callers, monitor the switchboard, and handle clerical duties.

The role is an evening shift with 20 hours per week, supporting a patient-centered care environment. Join Providence’s Kadlec facility and contribute to reliable communication in a busy medical center.

Qualifications

• 6 months of customer service experience.

Responsibilities

• Answer incoming calls to the Medical Center and route as appropriate.
• Transfer calls and assist others with outgoing calls.
• Monitor and report switchboard malfunctions.
• Perform related clerical tasks as required.

Skills

Customer service experience

Job description

PBXOperatorat Kadlec Regional Medical Center

Under the direction of the Manager, Patient Access, answers all incoming calls to the Medical Center. Transfers appropriately and assists others in making outgoing calls, Monitors and reports switchboard malfunctions and performs clerical functions and does related work as required.

Providence caregivers are not simply valued - they're invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Shift Details:

• Part time, Evening Shift, 20 working hours weekly

Required Qualifications:

• 6 months Customer service experience.

Preferred Qualifications:

• Coursework/Training Courses in office practices.
• Medical setting experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.