Evening Switchboard Operator — Emergency Response (Part-Time)

Iaw, Inc.; Philadelphia (Philadelphia County); On-site; USD 20,664 - 27,552; Part time

Job summary

A healthcare service in Philadelphia is seeking a part-time Telephone/Switchboard Operator to provide telecommunications and emergency support for a VA Medical Center. The operator will handle incoming calls, manage emergency notifications, and maintain communication logs. Ideal candidates should have a high school diploma or associated degree, with 1-2 years of relevant experience and strong customer service skills. Training on HIPAA and VA policies will be provided. This role is on-site at the VA Medical Center.

Qualifications

• 1-2 years of call center or telephone operator experience.
• Ability to pass background check and security clearance.
• HIPAA and VA training required (provided).

Responsibilities

• Answer all incoming calls promptly and professionally.
• Operate computerized switchboard and paging systems.
• Respond to emergency calls, alarms, and 911 notifications.

Skills

Communication

Customer Service

Medical Terminology

Education

High school diploma or Associated Degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

A healthcare service in Philadelphia is seeking a part-time Telephone/Switchboard Operator to provide telecommunications and emergency support for a VA Medical Center. The operator will handle incoming calls, manage emergency notifications, and maintain communication logs. Ideal candidates should have a high school diploma or associated degree, with 1-2 years of relevant experience and strong customer service skills. Training on HIPAA and VA policies will be provided. This role is on-site at the VA Medical Center.