Evening Shift Supervisor: Quality, Service & Team Lead

Carlisle Corporation; New Albany (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Wendy's, a leading Wendy's franchisee company, seeks a supervisory candidate to oversee non-service hour operations and assist management during service hours, providing work direction to crew and ensuring adherence to procedures.

Responsibilities include supervising open/close activities, monitoring labor, enforcing safety, training staff, and maintaining quality and cost controls in line with company standards.

Qualifications

• High School graduate or equivalent educational certificate.
• At least 1 year of experience in the restaurant industry.
• Must be at least 18 years of age.

Responsibilities

• Supervises open and close activities during non-service hours.
• Provides work direction to crew members.
• Addresses performance problems and refers to unit manager for corrective action as required.
• Monitors labor usage against sales readings and recommends actions to the General Manager.
• Follows procedures in the Operational Procedures Manual and maintains wage/hour compliance.
• Maintains safe working conditions and notifies manager of accidents or injuries.
• Ensures dress policy is followed at all times.
• Monitors service times and ensures quality and efficiency.

Skills

Leadership

Crew coaching

Customer service

Education

High School graduate or equivalent

Job description

Wendy's, a leading Wendy's franchisee company, seeks a supervisory candidate to oversee non-service hour operations and assist management during service hours, providing work direction to crew and ensuring adherence to procedures.

Responsibilities include supervising open/close activities, monitoring labor, enforcing safety, training staff, and maintaining quality and cost controls in line with company standards.