After-Hours Operations Supervisor

Carlisle Corporation; Coventry (RI); On-site; USD 1,929,000 - 2,480,000; Full time

Job summary

Wendy's franchisee company seeks a reliable shift supervisor to oversee non-service and service hours, directing crew while ensuring adherence to operational standards. The role emphasizes strong customer service and safe, efficient restaurant operations.

Responsibilities include supervising opening/closing, training staff, monitoring labor and costs, and maintaining quality and compliance with Wendy's procedures.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of experience in the restaurant industry.
• Knowledge of Wendy's Operational Procedures and Standards.

Responsibilities

• Supervises open and close activities during non-service hours.
• Provides work direction to crew members.
• Addresses performance problems and refers to unit manager as needed.
• Follows flowcharts and prep projections to meet store plans.
• Monitors labor usage and cost, advising the unit manager as needed.
• Ensures adherence to cash handling, safety, and dress policies.

Skills

Supervisory skills

Customer service

Education

High school diploma

Job description

Wendy's franchisee company seeks a reliable shift supervisor to oversee non-service and service hours, directing crew while ensuring adherence to operational standards. The role emphasizes strong customer service and safe, efficient restaurant operations.

Responsibilities include supervising opening/closing, training staff, monitoring labor and costs, and maintaining quality and compliance with Wendy's procedures.