Evening Shelter Supervisor: Family Services & Safety

Project Hospitality; New York (NY); On-site; USD 48,000 - 50,000; Full time

Job summary

Project Hospitality is seeking a Shift Supervisor for The Richmond shelter in Staten Island, NY. You will oversee residential aides and families, ensuring safety, access control, and program compliance during the evening shift.

The role requires a high school diploma (Bachelor's preferred) and a food handlers license. Experience with homelessness is a plus; strong communication and organizational skills are essential.

Qualifications

• High School Diploma is required; Bachelor's degree preferred.
• Food handlers license required.
• Experience with homeless population or similar field is a plus.
• Ability to establish workload priorities and balance diverse caseloads.
• Exceptional communication skills, both oral and written.
• Physical ability to perform essential job functions.
• Shift Supervisor duties may be adjusted to meet program needs.

Responsibilities

• Monitor, screen, and oversee all families assigned to the shelter.
• Ensure access control, safety, and security for families.
• Collaborate with case management to address family needs.
• Assist families in developing ADL skills and housekeeping.
• Oversee unit inspections and documentation.
• Supervise food service in the kitchen and manage waste documentation.
• Ensure adherence to program and shelter rules by families.
• Conduct wellness checks and respond to health needs.
• Complete incident reports in AWARDS and DHS CARES systems.
• Work with and supervise Resident Aides; perform other duties as assigned by Shelter Director.

Skills

Communication skills

Caseload prioritization

Team supervision

Physical ability

Education

Bachelor's degree

High School Diploma

Food handlers license

Job description

Project Hospitality is seeking a Shift Supervisor for The Richmond shelter in Staten Island, NY. You will oversee residential aides and families, ensuring safety, access control, and program compliance during the evening shift.

The role requires a high school diploma (Bachelor's preferred) and a food handlers license. Experience with homelessness is a plus; strong communication and organizational skills are essential.