Shelter Operations Lead (Day Shift)

Project Hospitality; New York (NY); On-site; USD 48,000 - 50,000; Full time

Job summary

Project Hospitality in Staten Island, NY is seeking a full-time Shelter Shift Supervisor to oversee a family shelter program at The Richmond. The role emphasizes safety, access control, and coordination with case management to meet residents’ needs.

The ideal candidate has a Bachelor's degree and strong communication skills, with experience in services for the homeless or related fields. A food handlers license is preferred, and the position requires day shift availability and the ability to

Qualifications

• Strong communication skills both oral and written.
• Ability to establish workload priorities and balance diverse caseloads.
• Experience with homeless populations or related fields is a plus.

Responsibilities

• Monitors, screens, and oversees all families assigned to the shelter.
• Responsible for access control, safety and security of all families assigned to the shelter.
• Works closely with the case management staff to meet the needs of the families.
• Assists families in developing their ADL skills, housekeeping as needed.
• Oversight and completion of unit inspections and documentation
• Monitor and Supervise food service in the kitchen for the families.
• Ensure removal of trash from the kitchen and documenting food discarded
• Monitor families for adherence to program and hotel rules.
• Complete wellness checks and responds to family health and mental health needs as needed.
• Complete incident reports in AWARDS and DHS CARES system
• Works collaboratively with and supervises the Resident Aides
• Any other duties assigned by the Shelter Director

Education

Bachelor's Degree

High School Diploma

Job description

Project Hospitality in Staten Island, NY is seeking a full-time Shelter Shift Supervisor to oversee a family shelter program at The Richmond. The role emphasizes safety, access control, and coordination with case management to meet residents’ needs.

The ideal candidate has a Bachelor's degree and strong communication skills, with experience in services for the homeless or related fields. A food handlers license is preferred, and the position requires day shift availability and the ability to