Evening Shelter Operations Lead

Elizabethtown-Community-Housing-; Elizabethtown (Lancaster County); On-site; USD 21,000 - 30,000; Part time

Job summary

Elizabethtown Community Housing in Elizabethtown, PA is seeking a Seasonal Shelter Operations Assistant to lead evening shelter operations and intake. You will coordinate staff and volunteers, address client concerns, and support Code Blue operations during emergencies.

Role requires strong organization, calm decision-making, and the ability to work with vulnerable populations while collaborating with a Program Director and on-call supervisors. Seasonal, evenings and shifts.

Qualifications

• Strong organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to remain calm and professional during emergencies.
• Experience working with vulnerable populations preferred.
• Proficient with Microsoft Teams and SharePoint.

Responsibilities

• Lead evening shelter operations and intake during shifts.
• Coordinate staff and volunteer schedules; monitor coverage.
• Address client concerns and behavioral incidents with staff.
• Assist with Code Blue operations and emergency staffing.
• Maintain shelter facilities and inventory; ensure proper food labeling and rotation.
• Maintain daily updates on SharePoint; communicate updates.
• Identify meal coverage gaps via Meal Train and coordinate meals.

Skills

Strong organizational skills

Communication skills

Multitasking / prioritization

Calm under pressure

Experience with vulnerable populations

Tools

Microsoft Teams

SharePoint

Scheduling platforms

Job description

Elizabethtown Community Housing in Elizabethtown, PA is seeking a Seasonal Shelter Operations Assistant to lead evening shelter operations and intake. You will coordinate staff and volunteers, address client concerns, and support Code Blue operations during emergencies.

Role requires strong organization, calm decision-making, and the ability to work with vulnerable populations while collaborating with a Program Director and on-call supervisors. Seasonal, evenings and shifts.