Evening Shelter Operations Lead

BRC - Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 54,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Sick time from day one

3+ weeks vacation

12 holidays

403(b) with employer match

Tuition assistance

Career advancement opportunities

Mission-driven team

Job summary

BRC - Bowery Residents' Committee, Inc. in Manhattan, New York, seeks a Shift Supervisor to lead frontline staff, manage shelter operations, and enforce safety policies. This full-time role oversees daily operations, records, and incident response on a 37.5-hour schedule per week.

Ideal candidates have supervisory experience in shelters, strong admin skills, and knowledge of addiction recovery. Certifications in First Aid, Fire Safety, and CPR are required or obtainable.

Qualifications

• High School Diploma or GED required.
• Experience in homeless shelters or similar settings preferred.
• At least 1 year of supervisory/lead experience preferred.
• Knowledge of addiction and recovery processes.
• Strong computer literacy and documentation skills.
• First Aid and Fire Safety certifications required (or willingness to obtain).
• CPR certification required (or willingness to obtain).

Responsibilities

• Supervise Community Technicians and operations staff.
• Oversee daily shelter operations ensuring safety, security, and fire compliance.
• Ensure staff follow agency policies, procedures, and documentation standards.
• Review and maintain records, reports, and clinical notes.
• Respond to incidents and provide staff guidance.
• Participate in weekly program and leadership meetings.
• Provide emergency First Aid/CPR when required.
• Perform related duties as assigned.

Skills

Leadership

Documentation

Addiction & recovery knowledge

Education

High School Diploma or GED

First Aid certification

Fire Safety certification

CPR certification

Job description

BRC - Bowery Residents' Committee, Inc. in Manhattan, New York, seeks a Shift Supervisor to lead frontline staff, manage shelter operations, and enforce safety policies. This full-time role oversees daily operations, records, and incident response on a 37.5-hour schedule per week.

Ideal candidates have supervisory experience in shelters, strong admin skills, and knowledge of addiction recovery. Certifications in First Aid, Fire Safety, and CPR are required or obtainable.