Evening Service Center Associate (PT)

FedEx Freight, Inc.; Medley (FL); On-site; USD 28,000 - 32,000; Full time

Job summary

FedEx Freight, Inc. in Medley, FL seeks an Administrative Clerk to support daily freight operations. You will handle documentation, process shipments, and assist customers by phone, email and in person, ensuring accurate data entry and timely information updates.

Responsibilities include filing, answering inquiries, scheduling pickups, generating freight bills, and coordinating with drivers and sales to meet customer needs. Office safety and compliance are essential.

Qualifications

• High school diploma or GED required.
• Two years general office experience preferred.
• One year customer service experience preferred.

Responsibilities

• Perform administrative/clerical tasks including filing, copying, data entry, and answering phones.
• Verify and complete required documentation and reports.
• Assist customers by phone, email or fax with inquiries, rate quotes, and billing questions.
• Enter freight shipment information and generate freight bills.
• Arrange freight pick-ups and coordinate with drivers and sales as needed.
• Review Hours-of-Service logs and ensure accuracy in systems.

Skills

Customer service

Communication skills

Time management

Multitasking

Problem solving

Phone skills

Teamwork

Education

High school diploma or GED

Tools

General office equipment

Typing/data entry

PC/software systems

Job description

FedEx Freight, Inc. in Medley, FL seeks an Administrative Clerk to support daily freight operations. You will handle documentation, process shipments, and assist customers by phone, email and in person, ensuring accurate data entry and timely information updates.

Responsibilities include filing, answering inquiries, scheduling pickups, generating freight bills, and coordinating with drivers and sales to meet customer needs. Office safety and compliance are essential.