Evening Retail Lead — Customer Experience Pro

Amazon; West Hartford (CT); On-site; USD 28,000 - 30,000; Part time

Job summary

Amazon in West Hartford, CT is hiring a Retail Lead Associate to be the face of the store, help with customer service operations and floor leadership. The role requires open evening hours and a commitment to delivering exceptional customer experiences.

Expect fast-paced work, safety standards, and the flexibility to work nights, weekends, and holidays. Starting pay is $19.70–$20.80 per hour with benefits, and the position involves lifting up to 49 pounds, standing for long periods, and operating

Qualifications

• High school diploma or equivalent required.
• 18 years or older required.
• 1+ years retail or customer-facing, or 1+ years floor leadership, or 1+ years Amazon (Blue Badge/FTE) experience.

Responsibilities

• Interact with customers by using customer engagement strategies and model desired behavior for the team.
• Utilize inventory management systems to scan, process, and count products.
• Provide peer-to-peer feedback and escalate issues to help associates solve customer issues.

Education

High school diploma or equivalent

Job description

Amazon in West Hartford, CT is hiring a Retail Lead Associate to be the face of the store, help with customer service operations and floor leadership. The role requires open evening hours and a commitment to delivering exceptional customer experiences.

Expect fast-paced work, safety standards, and the flexibility to work nights, weekends, and holidays. Starting pay is $19.70–$20.80 per hour with benefits, and the position involves lifting up to 49 pounds, standing for long periods, and operating