Retail Lead Associate — Flexible Part-Time, Customer-Obsessed

Amazon Inc.; Westport (CT); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

Benefits available

Reduced-Time Hours

Job summary

Amazon is hiring a Retail Lead Associate (Reduced-Time) for Customer Experience Operations at our Westport, CT site. The role focuses on customer-facing duties, floor leadership, and supporting a fast-paced retail environment with a strong emphasis on customer obsession and continuous improvement.

The position requires open availability, 30–39 hours per week, and shifts starting early morning. Starting pay is competitive and includes available benefits.

Qualifications

• High school diploma or equivalent required.
• 18 years of age or older.
• 1+ years retail or customer-facing experience, or 1+ years floor leader/leadership, or 1+ years Amazon experience.

Responsibilities

• Interact with customers using engagement strategies and model desired behavior.
• Use inventory systems to scan, process, and count product.
• Provide peer feedback and escalate customer issues to peers when needed.

Skills

Customer service

Leadership

Training others

Attention to detail

Education

High school diploma

Tools

Inventory management systems

Job description

Amazon is hiring a Retail Lead Associate (Reduced-Time) for Customer Experience Operations at our Westport, CT site. The role focuses on customer-facing duties, floor leadership, and supporting a fast-paced retail environment with a strong emphasis on customer obsession and continuous improvement.

The position requires open availability, 30–39 hours per week, and shifts starting early morning. Starting pay is competitive and includes available benefits.