Evening Restaurant Server — Guest Experience Champion

HC Miami Brickell; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Medical/Dental/Vision

Life insurance

ST/LT disability options

401K options

Tuition assistance

Discounted room rates

Training & development

Job summary

Concord Hospitality is seeking team members for its food service outlets in Miami, FL. You will greet guests, deliver friendly service, and contribute to a positive dining experience while upholding brand standards and a welcoming atmosphere.

The role emphasizes guest satisfaction, proactive engagement, and reliable attendance. Join a company that values training, respect, diversity, and opportunities for career growth across North America.

Qualifications

• Passion for serving others and ensuring guest satisfaction.
• Friendly demeanor with a proactive and caring attitude.
• Strong communication and interpersonal skills.

Responsibilities

• Maintains a calm demeanor during periods of high volume or unusual events.
• Makes decisions and solves problems to ensure 100% guest satisfaction.
• Monitors the F&B outlet and assists management in solving guest issues.
• Keeps a clean, organized workspace and follows duties diligently.
• Shows up consistently on time and maintains attendance.
• Maintains regular attendance and punctuality with or without accommodation.
• Engages with guests to understand needs and communicates clearly and pleasantly.

Skills

Customer service

Communication

Guest engagement

Problem solving

Positive attitude

Job description

Concord Hospitality is seeking team members for its food service outlets in Miami, FL. You will greet guests, deliver friendly service, and contribute to a positive dining experience while upholding brand standards and a welcoming atmosphere.

The role emphasizes guest satisfaction, proactive engagement, and reliable attendance. Join a company that values training, respect, diversity, and opportunities for career growth across North America.