Guest Experience Server

Concord Hospitality Enterprises; Miami (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability insurance

401(k) options

Tuition assistance

Discounted room rates

Training & development

Career advancement

Job summary

Concord Hospitality Enterprises is seeking Servers to deliver outstanding guest service in our food and beverage outlets in Miami. You will be the first and last friendly voice our guests encounter, helping set a welcoming tone for the day.

We emphasize a friendly personality, proactive service, and reliability. Full-time associates gain access to comprehensive benefits and room-rate discounts across Concord managed hotels as part of our strong Associate First culture.

Responsibilities

• Maintains calm demeanor during high volume periods
• Makes decisions to ensure 100% guest satisfaction
• Monitors operation of the F&B outlet and assists manager with guest issues
• Maintains a clean, organized workspace
• Maintains regular and punctual attendance
• Encourages consistency in attendance and punctuality
• Engages with guests with clear, pleasant communication

Job description

Concord Hospitality Enterprises is seeking Servers to deliver outstanding guest service in our food and beverage outlets in Miami. You will be the first and last friendly voice our guests encounter, helping set a welcoming tone for the day.

We emphasize a friendly personality, proactive service, and reliability. Full-time associates gain access to comprehensive benefits and room-rate discounts across Concord managed hotels as part of our strong Associate First culture.