Guest Experience Server — Career Growth & Training

Concord Hospitality Enterprises Co.; Duluth (GA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and disability options

401(k) with company match

Tuition assistance

Discounted room rates

Training, development, and career_adv

Job summary

Concord Hospitality is seeking a friendly and professional Server to greet guests, take orders, and ensure a memorable dining experience. The role emphasizes warm service, teamwork, and the ability to thrive in a guest‑focused environment.

Join a supportive hotel group that offers competitive wages, benefits, tuition assistance, and room-rate discounts, with opportunities for career growth across Concord-managed properties.

Qualifications

• Prior serving or hospitality experience preferred.
• Strong communication and customer service skills.
• Ability to work efficiently in fast-paced environment.
• Flexibility to work varied shifts, including nights, weekends, and holidays.

Responsibilities

• Provide warm, attentive service to guests, ensuring satisfaction throughout their dining experience.
• Maintain a calm and professional demeanor during high-volume periods or unusual events.
• Monitor the operation of the food and beverage outlet, assisting managers in identifying and resolving guest concerns.
• Keep workstations clean, organized, and fully stocked.
• Accurately take and process guest orders while communicating clearly and pleasantly.
• Maintain consistent attendance and punctuality.

Skills

Guest service experience

Communication skills

Job description

Description

We are hiring Servers! Do you have a passion for serving others? As a Server at Concord Hospitality, you will often be the first or last greeting our guests receive during their day. Your friendly smile, cheerful attitude, and commitment to excellent service set the tone for a memorable experience. If you enjoy engaging with people, being proactive, and creating positive moments, this role is perfect for you!

Responsibilities:

• Provide warm, attentive service to guests, ensuring satisfaction throughout their dining experience.

• Maintain a calm and professional demeanor during high-volume periods or unusual events.

• Monitor the operation of the food and beverage outlet, assisting managers in identifying and resolving guest concerns.

• Keep workstations clean, organized, and fully stocked.

• Accurately take and process guest orders while communicating clearly and pleasantly.

• Maintain consistent attendance and punctuality.

Qualifications:

• Prior serving or hospitality experience preferred.

• Strong communication and customer service skills.

• Ability to work efficiently in a fast-paced environment.

• Flexibility to work varied shifts, including nights, weekends, and holidays.

• Commitment to teamwork, professionalism, and guest satisfaction.

Benefits (Full-Time Associates Only):

• Competitive wages

• Medical, dental, and vision insurance

• Life insurance and short/long-term disability options

• 401(k) program with company match

• Tuition assistance

• Discounted room rates at Concord-managed hotels

• Training, development, and career advancement opportunities

Why Join Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.

We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We support diversity and inclusion through our mission to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality