Guest-Driven Restaurant Server | Growth & Perks

Concord Hospitality Brand; Miami (FL); On-site; USD 2,066,000 - 3,444,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

Disability Insurance

401K

Tuition Assistance

Discounted Room Rates

Training & Development

Career Advancement

Job summary

Concord Hospitality Brand is hiring a Server in Miami who will greet and assist guests, delivering friendly, attentive service to create a positive dining experience. You will work as part of a hospitality team in our food and beverage outlets, upholding standards of cleanliness and guest satisfaction.

The role emphasizes proactive guest interaction, reliable attendance, and a welcoming attitude that sets the tone for the guest day.

Qualifications

• Customer service mindset and friendly demeanor
• Ability to engage with guests with clear and pleasant communication
• Proactive and responsive attitude in a hospitality setting

Responsibilities

• Maintains a calm demeanor during periods of high volume or unusual events
• Make decisions and solve problems in the interest of 100% guest satisfaction
• Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
• Maintains a clean and organized workspace
• Maintains regular and punctual attendance
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication

Job description

Concord Hospitality Brand is hiring a Server in Miami who will greet and assist guests, delivering friendly, attentive service to create a positive dining experience. You will work as part of a hospitality team in our food and beverage outlets, upholding standards of cleanliness and guest satisfaction.

The role emphasizes proactive guest interaction, reliable attendance, and a welcoming attitude that sets the tone for the guest day.