Evening Patient Registration Specialist

UMass Memorial Health; Massachusetts; On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Signing bonus possible

Job summary

UMass Memorial Health is seeking an entry-to-mid level Registration Specialist to support patient admissions and revenue cycle activities at Marlborough campus. You will accurately capture demographics, verify insurance, obtain authorizations, and schedule Radiology/Lab services, while collecting patient liabilities and ensuring smooth registration workflows.

The role requires attention to detail, strong customer service, and knowledge of medical terminology.

Qualifications

• Minimum 1–2 years of data entry experience.
• Proficient data-entry skills with attention to detail.
• Windows-based computer skills and ability to navigate software.
• Strong customer service skills, both verbal and written.
• Knowledge of medical terminology.
• Ability to work in a high-volume, team-oriented environment.
• English speaking, reading and writing skills.

Responsibilities

• Accurately obtains and enters demographic, insurance and related patient information.
• Verifies patient insurance coverage and ensures pre-authorization as required.
• Verifies workers' compensation and auto coverage when needed.
• Schedules Radiology, Lab and basic ancillary service appointments.
• Completes ED and Labor & Delivery demographic and insurance collection.
• Coordinates provision of multiple services to patients.
• Collects patient liabilities such as deductibles, copays and balances.

Skills

Data entry

Customer service

Medical terminology

Team environment

English proficiency

Education

High School Diploma

Associate or Bachelor's in Healthcare or Business

Tools

EPIC

Job description

UMass Memorial Health is seeking an entry-to-mid level Registration Specialist to support patient admissions and revenue cycle activities at Marlborough campus. You will accurately capture demographics, verify insurance, obtain authorizations, and schedule Radiology/Lab services, while collecting patient liabilities and ensuring smooth registration workflows.

The role requires attention to detail, strong customer service, and knowledge of medical terminology.